A pandemic is an outbreak and prevalence of a disease over a whole nation or the world. An example of a pandemic is the outbreak of COVID-19 disease, which has caused unprecedented challenges to various sectors, including the airline industry. The challenges attributed to an outbreak of a pandemic cannot be evaded, but their effects can be significantly reduced by employing strategic measures of recovering. One of the most extraordinary and prevalent challenges that the airline industry faces due to the outbreak of COVID-19 is the significant drop in the number and demand of passengers seeking and using air transport because of the COVID-19 pandemic containment measures (Agrawal, 2020). Therefore, the airlines have recorded and reported dramatic losses due to the low turnout of passengers. There are various measures that airlines can employ to ensure complete or remarkable recovery from the pandemic. Effective, efficient, reliable, and strategic efforts will ensure that the flights recover from the challenges faced in the long run and the short run.
One of the most significant measures that the airlines industry should employ includes outsourcing skilled and qualified employees to support the operations. Professional employees will be more efficient and effective, and thus they will be more productive. In addition, the skilled and experienced employees will ensure they apply their experience to develop improved, innovative, and creative measures to help the airlines recover (Maneenop and Kotcharin, 2020). Airline skilled employees will also be instrumental in ensuring that they use their skills to perform the assigned duties on a timely basis and with efficiency and effectiveness. The qualified personnel offer expert services to deliver outstanding services; therefore, the customers will be left satisfied, and businesses will save and increase their earnings (Albers and Rundshagen, 2020). Proficient and trained employees will be instrumental in creating positive work relationships in the airline agencies. Therefore, they will carry on their assigned duties according to the airline industry’s set goals and objectives. Qualified employees will also work harmoniously with their colleagues and help the airline industry recover from the challenges experienced during the pandemic.
Airlines should make insight a shared responsibility. Airline agencies should increase shared responsibility or collaboration between various sectors involved in the airline industry. Such sectors include security agencies and the ministry of foreign affairs. The shared responsibility based on transparency is the most crucial aspect in the industry, which will help the industry recover from the COVID-19 effects (Albers and Rundshagen, 2020). The timely sharing of information between the involved agencies and the data transfer with transparency will ensure that all the sectors can effectively and efficiently align their service levels appropriately. When the agencies involved in the travelling sector work together, they can recover from pandemic effects and improve productivity and efficiency.
The airline industry should ensure they do not skimp on staff or maintenance. The recovery process should ensure that the airline sector does not expend or use a relatively low amount of time or money resources on something crucial while economizing. The airline industry needs to ensure that all the aircraft are in good conditions from effective and adequate maintenance (Oum, 2021). Workforce support and welfare should always be the airline industry’s top considerations. When the aircraft travels returns as a result of review and withdrawal of COVID-19 containment measures, the airplanes and employees should be ready to resume offering exemplary services to the airline travellers (Abate, Christidis, and Purwanto, 2020). Airline workers who had been granted leave due to the pandemic need to be called back and, where necessary, trained on new measures to be adopted. Additional training of the employees also ensures increased productivity. Inventories and directories need to be established to ensure the airlines operate efficiently.
The process of airlines recovering from the COVID-19 pandemic heavily depends on the ability of airlines to identify and be considerate of cost structures. The airline industry will employ a cost structure to set prices and identify sectors where expenses can be reduced. Cost drivers are particular kinds of costs, fixed or variable which are instrumental in determining and making up overall industry expenses (Czerny et al., 2020). The airline industries should be disciplined about their cost structures and adjust their measures and strategies to have a cost-friendly plan. Various travellers who use the airlines as their primary or secondary mode of transport can therefore be considered while pricing.
Employees’ and customers’ hy